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ROLLS-ROYCELimited Warranty Policy
EuroAMP warrants eligible parts against defects in materials and workmanship. This warranty gives you specific legal rights; you may also have additional rights that vary by state or jurisdiction.
Whichever limit is reached first.
Electronics: 30 days from purchase.
Saturday 9:00 AM – 2:00 PM CST
Sunday Closed
Duration & Mileage
EuroAMP warrants eligible parts against defects in materials and workmanship for whichever of the following limits is reached first:
- 📅Time Limit — One (1) year from the original date of purchase as shown on your invoice.
- 🚗Mileage Limit — 12,000 miles of vehicle operation from the date of installation.
What Is Covered
- ✓ Manufacturing defects present at the time of sale.
- ✓ Premature failure attributable to faulty materials or workmanship under normal operating conditions.
- ✓ Structural failures not resulting from improper installation, misuse, or external damage.
- ✓ Parts that fail to meet published specifications for fit, form, or function under normal use.
Reduced Coverage Period
Electronic and electrical components — including control modules, sensors, actuators, ignition components, lighting assemblies, wiring harnesses, and any part containing a circuit board or programmable logic — are subject to a reduced warranty period.
| Component Type | Warranty Period | Coverage |
|---|---|---|
| Standard mechanical parts | 1 Year / 12,000 Miles | Standard Terms |
| Electronic / electrical parts | 30 Days from purchase | Limited |
| Hybrid (mechanical + electronic) | 30 Days from purchase | Electronic Limit Applies |
This Warranty Does Not Cover
- ✕ Damage caused by improper installation, modification, or alteration of the part.
- ✕ Normal wear and tear, including gradual deterioration of consumable components (brake pads, filters, belts, gaskets, etc.).
- ✕ Damage resulting from accidents, collisions, flooding, fire, or other external events.
- ✕ Parts installed on vehicles used for racing, off-road, commercial, or other non-standard applications.
- ✕ Damage caused by use of incorrect fluids, lubricants, or incompatible parts.
- ✕ Corrosion, rust, or deterioration caused by environmental exposure or neglect.
- ✕ Parts for which proof of purchase cannot be provided.
- ✕ Labor costs, towing, rental vehicles, or any consequential or incidental expenses.
- ✕ Parts purchased from unauthorized resellers or third-party marketplaces not officially affiliated with EuroAMP.
- ✕ International shipping costs or return shipping costs from outside the contiguous United States.
All warranty claims must be submitted in writing and are subject to review and verification by EuroAMP. Unverified or incomplete claims will not be processed.
Reach out to our warranty department via the website or official contact channels before returning any part. Unauthorized returns will not be accepted.
Provide all required proof materials (see Section 4.1 below). Incomplete submissions will be placed on hold until all materials are received.
Our team will review your claim and documentation within 5–10 business days. You will be notified of the outcome via email.
Upon approval, you will receive a Return Merchandise Authorization (RMA) number and return instructions. Do not ship parts without an RMA number — they will be refused.
Once the returned part is inspected and the defect confirmed, EuroAMP will — at its sole discretion — repair, replace, or issue a store credit for the defective part.
4.1 — Required Documentation
All of the following must be submitted with your warranty claim:
- ✓ Original proof of purchase (invoice or order confirmation showing date, part number, and price).
- ✓ Photographs or video clearly showing the defect, damage, or failure mode.
- ✓ Vehicle information: Year, Make, Model, Engine, and current odometer reading.
- ✓ Installation documentation: date of installation and installer name (shop receipt or work order accepted).
- ✓ Written description of the failure, including when and how it occurred.
- ✓ For mileage claims: documentation confirming mileage at installation and at time of failure.
Return Requirements
- ✓ A valid RMA number must be obtained before shipping any part back to EuroAMP.
- ✓ The RMA number must be clearly written on the outside of the shipping box.
- ✓ Parts must be packaged securely to prevent additional damage in transit.
- ✓ Include a printed copy of your claim confirmation and all documentation inside the box.
Shipping Costs
| Scenario | Return Shipping | Replacement Shipping |
|---|---|---|
| Confirmed manufacturing defect | Customer ships to EuroAMP | EuroAMP covers (domestic) |
| Claim denied after inspection | Customer responsibility | N/A |
| International customer claim | Customer responsibility | Customer responsibility |
International customers are solely responsible for all shipping and handling costs, customs duties, import/export fees, taxes, and any other charges associated with sending a part back to EuroAMP and receiving a replacement or repaired part.
EuroAMP is not liable for any delays, damage, loss, or additional costs that occur during international transit. All risk of loss during return shipping lies with the customer. Standard warranty coverage terms and documentation requirements apply equally to international customers.
Upon verification of a valid warranty claim, EuroAMP will determine the appropriate resolution at its sole discretion. Typical processing time is 5–15 business days after receipt and inspection of the returned part.
EuroAMP will ship an equivalent replacement part to the original domestic shipping address.
In some cases, EuroAMP may offer to repair the defective component if feasible.
If a replacement part is unavailable, EuroAMP may issue a store credit equal to the original purchase price.
Issued at EuroAMP's discretion; not guaranteed as a warranty resolution.
This warranty is non-transferable and applies solely to the original purchaser. Coverage is void if the part or vehicle is sold or transferred to another party.
This policy is governed by the laws of the state in which EuroAMP is registered, without regard to conflicts of law principles.
EuroAMP reserves the right to update this policy at any time. Warranty terms applicable to your purchase are those in effect on your order date.
This Warranty Policy constitutes the entire agreement with respect to warranty coverage and supersedes all prior representations on the same subject.
To the maximum extent permitted by applicable law, EuroAMP's liability under this warranty is limited exclusively to repair, replacement, or store credit as described herein. EuroAMP shall not be liable for any incidental, consequential, special, or punitive damages, including lost profits, loss of use, vehicle downtime, or personal injury.
- 📋 Your EuroAMP order number
- 🚗 Vehicle year, make, model & engine
- 📷 Photos or video clearly showing the defect
- 📏 Current odometer reading
- 🔧 Installation date and installer name or shop receipt
Thanks for reaching out. We'll follow up at your email within 1–2 business days with next steps, including documentation requirements and an RMA number if your claim is approved.